Contact

Support and enquiries

For customer support, please use the correct purchase channel. Physical goods sold on ShopShai use Shopify checkout and independent supplier fulfillment; for orders, shipping or returns contact support@askshai.ca. Separate digital products linked from this store continue to use the existing digital Stripe checkout and private digital delivery.

General shop enquiries: hello@askshai.ca. Existing order support: support@askshai.ca. Use one address for each request to avoid duplicate cases.

Please do not submit full card numbers, identity documents, banking credentials, health records or protected community information through a public form. Include only the minimum details needed to identify your order or describe your enquiry.

Individual digital licences do not grant organizational redistribution or resale rights. A group or institutional order requires a separate written scope and rights approval.

Support and enquiries

For customer support, please use the correct purchase channel. Physical goods sold on ShopShai use Shopify checkout and independent supplier fulfillment; for orders, shipping or returns contact support@askshai.ca. Separate digital products linked from this store continue to use the existing digital Stripe checkout and private digital delivery.

General shop enquiries: hello@askshai.ca. Existing order support: support@askshai.ca. Use one address for each request to avoid duplicate cases.

Please do not submit full card numbers, identity documents, banking credentials, health records or protected community information through a public form. Include only the minimum details needed to identify your order or describe your enquiry.

Individual digital licences do not grant organizational redistribution or resale rights. A group or institutional order requires a separate written scope and rights approval.